Frequently asked questions What you want to know before you arrive

Here you will find the answers to the questions that come up most often before a stay at the 24 by AvenidA, from arrival and parking to check-in and catering. If something is missing, just drop us a line and we will get back to you quickly.

  • How do I get to the 24 by AvenidA in Kaprun?

    By car you take the B311 to Zell am See and follow the signs to Kaprun. You'll find the 24 by AvenidA at Nikolaus-Gassner-Straße 24, just a few steps from the pedestrian zone. By train you travel to Zell am See and continue by bus or taxi.

  • Where can I park at the 24 by AvenidA?

    Parking is free of charge for you. Your car goes in the hotel's underground car park. An EV charging station is available on request, subject to availability.

  • When can I check in and check out at the 24 by AvenidA?

    Check-in is possible from 4 to 8 pm, and check-out until 10 am. Please note that check-in and check-out take place at the AvenidA Mountain Lodges Kaprun at Mühlfeldstraße 2, around 650 metres from the 24. Reception there is staffed from 8 am to 8 pm. On arrival you leave a deposit of 300 euros.

  • Are dogs allowed at 24 by AvenidA?

    Yes, your dog may come along to selected apartments on request, for a daily surcharge. Please enquire directly when booking.

  • What catering is available at the 24 by AvenidA?

    Our hotel has an externally run restaurant. There you can have breakfast or enjoy Indian specialities.

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