Contact We are here for you
Whether it's a question before booking, a wish for your stay or a request during it, this is where you can reach us directly. We take care of things personally and get back to you quickly.
You will find us at Hafnergasse 4 in 5700 Zell am See, right in the centre. It is a 10-minute walk from the railway station, or you can take a taxi. It is 150 metres to Lake Zell.
We have our own underground car park with a limited number of spaces. A space must be reserved and is subject to a fee; it's best to ask when you book so we can guarantee you a parking space. There are two charging stations in the underground car park, payable by credit or charging card.
Check-in runs from 16.00 to 20.00, and check-out as early as 7.30 to 10.00. Reception is staffed from 8.00 to 20.00. Earlier and later times are possible subject to availability. On arrival you leave a deposit of 300 euros and get it back.
Yes, on request your dog may join you in selected rooms and suites for a daily surcharge. Let us know when you book. We'll then check which unit is available.
The breakfast buffet runs daily from 7 to 10.30 am. External guests are warmly welcome. In addition, we offer you a DIY Honesty Bar in our lobby.