Frequently asked questions What you want to know before you arrive

Here you will find the answers to the questions that come up most often before a stay at the AvenidA Mountain Resort, from arrival and parking to check-in and catering. If something is missing, just write to us and we will get back to you quickly.

  • Where is the AvenidA Mountain Resort located?

    You'll find the AvenidA Mountain Resort at Peter-Buchner-Straße 2 in 5710 Kaprun.

  • Where can I park at the AvenidA Mountain Resort?

    Parking spaces are available free of charge at the apartments. There is an underground car park.

  • How do check-in and check-out work at the AvenidA Mountain Resort?

    Our reception is open daily from 8:00 to 20:00. Check-in is possible from 4 to 8 pm and check-out from 8 to 10 am. If you arrive outside opening hours, please let us know: +43 6547 206210.

  • How much is the deposit at the AvenidA Mountain Resort?

    On arrival you leave a deposit of 300 euros by credit card. You get the full amount back provided no damage occurs during your stay. Daily cleaning is not included.

  • Can I bring my dog to the AvenidA Moutain Resort?

    No, dogs are not permitted at the AvenidA Moutain Resort.

Alpin Family accomodations

Hotels, aparthotels and apartments – you’ll find all our accommodation options here. Your holiday in Austria awaits.

AvenidA Panorama Suites
Langfeldstraße 11–13, 5710 Kaprun
Elements Resort
Gletschermoosstraße 6, 5700 Zell am See
Hotel Flachauerhof
Flachauerstraße 157, 5542 Flachau
Glemm by AvenidA
Pfefferweg 285, 5754 Hinterglemm
Hotel zum Hirschen
Dreifaltigkeitsgasse 1, 5700 Zell am See
Hotel zum Stern
Weitmoserstraße 33, 5630 Bad Hofgastein
Nikolaus by AvenidA
Sonnbergstraße 2, 5700 Zell am See
Hotel Schwarzer Adler
Nauders 33, 6543 Nauders am Reschenpass
The Gast House
Hafnergasse 4, 5700 Zell am See
The House
Schulstraße 12, 5700 Zell am See