Frequently asked questions What you want to know before you arrive

Here you'll find the answers to the questions that come up most often before a stay at the Adler Resort, from arrival and parking to check-in and catering. If something's missing, just drop us a line and we'll get back to you quickly.

  • Where is the Adler Resort located?

    The Adler Resort is located at Peter-Buchner-Straße 4 in 5710 Kaprun. Zell am See station is around 5 kilometres away. Salzburg Airport is around 80 kilometres away.

  • Where can I park at the Adler Resort?

    Parking spaces are available free of charge in front of the apartments. There is no EV charging station at our location.

  • How do check-in and check-out work at the Adler Resort?

    The Adler Resort doesn't have its own reception; you'll collect the key at the reception of the AvenidA Mountain Resort (Peter Buchner Straße 2). Check-in is possible from 4 to 8 pm and check-out from 8 to 10 am. Reception is open daily from 8:00 to 20:00; if you're arriving outside opening hours, please let us know: +43 6547 206210.

  • How much is the deposit at the Adler Resort?

    On arrival you leave a deposit of 300 euros by credit card. You get the full amount back if no damage has occurred during your stay. Daily cleaning is not included.

  • Can I bring my dog to the Adler Resort?

    No, dogs are not allowed at the Adler Resort.

Alpin Family accomodations

Hotels, aparthotels and apartments – you’ll find all our accommodation options here. Your holiday in Austria awaits.