Frequently asked questions What you want to know before you arrive

Here you'll find the answers to the questions most often asked before a stay at the Panorama Chalet, from arrival and parking to check-in and catering. If something's missing, just drop us a line and we'll get back to you quickly.

  • Where is the Panorama Chalet Walchen located?

    You'll find the chalet at Rossweg 10 in 5721 Piesendorf, in the Walchen district. By car it takes about 8 minutes to the Maiskogel and the Schmittenhöhe. The nearest supermarket is about a kilometre away.

  • Where can I park at the Panorama Chalet?

    The chalet has a carport with room for up to 4 cars. There is no EV charging station at our location.

  • How do check-in and check-out work at the Panorama Chalet Walchen?

    The Panorama Chalet doesn't have its own reception; you'll collect the key at the reception of the AvenidA Mountain Resort (Peter Buchner Straße 2, 5710 Kaprun). Check-in is possible from 4 to 8 pm and check-out from 8 to 10 am. Reception is open daily from 8:00 to 20:00; if you arrive outside opening hours, please let us know: +43 6547 206210.

  • How much is the deposit?

    On arrival you leave a deposit of 800 euros by credit card. You get the full amount back provided no damage occurs during your stay. Daily cleaning is not included.

  • Can I bring my dog to the Panorama Chalet?

    No, dogs are not permitted at the Panorama Chalet.

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