Frequently asked questions What you want to know before you arrive

Here you'll find the answers to the questions most often asked before a stay at the Panorama Chalet, from arrival and parking to check-in and catering. If something's missing, just drop us a line and we'll get back to you quickly.

  • Where is the Panorama Chalet Walchen located?

    You'll find the chalet at Rossweg 10 in 5721 Piesendorf, in the Walchen district. By car it takes about 8 minutes to the Maiskogel and the Schmittenhöhe. The nearest supermarket is about a kilometre away.

  • Where can I park at the Panorama Chalet?

    The chalet has a carport with room for up to 4 cars. There is no EV charging station at our location.

  • How do check-in and check-out work at the Panorama Chalet Walchen?

    The Panorama Chalet doesn't have its own reception; you'll collect the key at the reception of the AvenidA Mountain Resort (Peter Buchner Straße 2, 5710 Kaprun). Check-in is possible from 4 to 8 pm and check-out from 8 to 10 am. Reception is open daily from 8:00 to 20:00; if you arrive outside opening hours, please let us know: +43 6547 206210.

  • How much is the deposit?

    On arrival you leave a deposit of 800 euros by credit card. You get the full amount back provided no damage occurs during your stay. Daily cleaning is not included.

  • Can I bring my dog to the Panorama Chalet?

    No, dogs are not permitted at the Panorama Chalet.

Alpin Family accomodations

Hotels, aparthotels and apartments – you’ll find all our accommodation options here. Your holiday in Austria awaits.

AvenidA Panorama Suites
Langfeldstraße 11–13, 5710 Kaprun
Elements Resort
Gletschermoosstraße 6, 5700 Zell am See
Hotel Flachauerhof
Flachauerstraße 157, 5542 Flachau
Glemm by AvenidA
Pfefferweg 285, 5754 Hinterglemm
Hotel zum Hirschen
Dreifaltigkeitsgasse 1, 5700 Zell am See
Hotel zum Stern
Weitmoserstraße 33, 5630 Bad Hofgastein
Nikolaus by AvenidA
Sonnbergstraße 2, 5700 Zell am See
Hotel Schwarzer Adler
Nauders 33, 6543 Nauders am Reschenpass
The Gast House
Hafnergasse 4, 5700 Zell am See
The House
Schulstraße 12, 5700 Zell am See