Contact We are here for you
Whether it's a question before booking, a wish for your stay or a request during it, this is where you can reach us directly. We take care of things personally and get back to you quickly.
-
How do I get to the Alpine Resort?
You will find the Alpine Resort at Krapfstraße 45 in 5710 Kaprun. It is around 100 kilometres from Salzburg Airport.
-
Where can I park at the Alpine Resort?
There are parking spaces in front of the Alpine Resort and parking is free of charge. There is no EV charging station at our locations.
-
How does check-in and check-out work at the Alpine Resort?
The Alpine Resort has no reception of its own; you collect the key at the reception of the AvenidA Mountain Resort (Peter Buchner Straße 2). Check-in is possible from 16:00 to 20:00 and check-out from 8:00 to 10:00. Reception is open daily from 8:00 to 20:00; if you arrive outside opening hours, please let us know: +43 6547 206210.
-
How much is the deposit at the Alpine Resort?
On arrival you leave a deposit of 300 euros by credit card. You'll get the full amount back if no damage has been caused during your stay. Daily cleaning is not included.
-
Can I bring my dog to the Alpine Resort?
No, dogs are not permitted at the Alpine Resort.