Frequently asked questions What you want to know before you arrive

Here you'll find the answers to the questions most often asked before a stay at The House, from arrival and parking to check-in and catering. If something's missing, just drop us a line and we'll get back to you quickly.

  • How do I get to The House in Zell am See?

    You will find us at Schulstraße 12 in 5700 Zell am See, right in the heart of town. It is a 5-minute walk from the railway station. By car you can drive straight into our own underground car park.

  • Where can I park at The House?

    We have our own underground car park. You can reserve a space on site at reception for a daily fee. An EV charging station is available for a fee.

  • When can I check in and check out at The House?

    Check-in runs from 16.00 to 20.00, and check-out from 8.00 to 10.00. Reception is staffed from 8.00 to 20.00. On arrival you leave a deposit of 300 euros and receive it back in full.

  • Are dogs allowed in The House?

    Yes, on request your dog may join you in selected rooms for a daily surcharge. Let us know when you book. We'll then check which suite is available.

  • What catering is available at The House?

    We offer a generous breakfast buffet every day. There is also the self-service Honesty Bar. In the evening you can cook in your apartment kitchen or choose from one of the surrounding restaurants.

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