Frequently asked questions What you want to know before you arrive

Here you'll find the answers to the questions most often asked before a stay at the Residence Bellevue, from arrival and parking to check-in and catering. If something's missing, just drop us a line and we'll get back to you quickly.

  • Where is the Residence Bellevue located?

    You will find us at Seeuferstraße 43a in 5700 Zell am See, in the Thumersbach district.

  • Where can I park at the Residence Bellevue?

    The building has underground car park spaces and parking is free of charge. There is no e-charging station at our locations.

  • How do check-in and check-out work at the Residence Bellevue?

    The Residence Bellevue has no reception of its own; you collect the key at the reception of the AvenidA Mountain Resort in Kaprun (Peter Buchner Straße 2). Check-in is possible from 4 to 8 pm and check-out from 8 to 10 am. Reception is open daily from 8:00 to 20:00; if you arrive outside opening hours, please let us know: +43 6547 206210.

  • How much is the deposit at the Residence Bellevue?

    On arrival you leave a deposit of 300 euros by credit card. If there's no damage, you'll get the full amount back. Daily cleaning is not included.

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